Privacy Policy

We collect information you provide directly to us, including when you fill out a contact form, request a free audit, subscribe to our newsletter, or communicate with our team.

Personal Information: Name, email address, phone number, company name, job title, website URL, and any other information you choose to provide.

Usage Data: We automatically collect information about how you interact with our website — including pages visited, time spent, referral sources, browser type, device information, and IP address. This data is collected via Google Analytics 4 and similar analytics tools.

Cookie Data: We use cookies and similar tracking technologies to enhance your experience, remember preferences, and analyse site traffic. See our Cookie Policy for full details.

Communication Records: We retain records of communications you have with us, including emails and enquiries, to provide better service and follow up appropriately.

We use the information we collect for the following purposes:

Service Delivery: To respond to your enquiries, provide digital marketing services, send proposals, and communicate about project progress.

Marketing Communications: With your consent, to send newsletters, marketing insights, case studies, and promotional offers. You may unsubscribe at any time via the link in any email.

Analytics and Improvement: To understand how visitors use our website, identify performance issues, and improve our content and services.

Legal Compliance: To comply with applicable laws, regulations, and legal obligations, including tax and accounting requirements.

Security: To protect against fraud, unauthorised access, and other security threats.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We process your personal data on the following legal bases:

Consent: Where you have given explicit consent — such as subscribing to our newsletter or submitting a contact form.

Legitimate Interests: For analytics, security monitoring, and service improvement, where such interests are not overridden by your rights.

Contract Performance: When processing is necessary to deliver services you have engaged us for.

Legal Obligation: Where processing is required to comply with applicable laws.

Under the Digital Personal Data Protection Act, 2023 (India) and GDPR (where applicable), you have rights including access, correction, deletion, and portability of your personal data.

We share personal information only in limited circumstances:

Service Providers: We work with trusted third-party service providers who assist us in operating our website and delivering services — including Google Analytics, email marketing platforms, CRM tools, and cloud hosting providers. These providers are contractually bound to protect your data.

Business Transfers: If OwlClaw Technologies or EduVed Global Private Limited is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements: We may disclose information when required by law, court order, or to protect the rights, property, or safety of our company, clients, or the public.

With Your Consent: We may share your information in any other circumstances with your explicit prior consent.

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements.

Contact and enquiry data is retained for 3 years from the date of last contact.

Client project data is retained for 7 years for accounting and legal compliance.

Newsletter subscribers' data is retained until you unsubscribe or request deletion.

Analytics data (anonymised) is retained for 26 months as per Google Analytics default settings.

We use cookies, web beacons, and similar technologies to collect usage data and improve your experience. Types of cookies we use:

Essential Cookies: Required for the website to function correctly. Cannot be disabled.

Analytics Cookies: Google Analytics 4 to understand traffic patterns and user behaviour. These are anonymised and do not identify individuals.

Marketing Cookies: Retargeting pixels (Google Ads, Meta Pixel) to show relevant advertising to users who have visited our website.

You can control cookie preferences via our cookie consent banner or your browser settings. See our Cookie Policy for detailed information.

Our website is hosted on servers that may be located outside India. If you are accessing our website from the European Union or other regions with data protection laws, your information may be transferred to and processed in countries with different data protection standards.

Where we transfer data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or equivalent mechanisms.

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include HTTPS encryption, access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you.

Right to Correction: Request correction of inaccurate or incomplete personal data.

Right to Deletion: Request deletion of your personal data where there is no legitimate reason for continued processing.

Right to Portability: Request transfer of your data in a structured, commonly used format.

Right to Object: Object to processing based on legitimate interests or for direct marketing.

Right to Withdraw Consent: Withdraw consent at any time for consent-based processing.

To exercise any of these rights, contact us at contact@owlclaw.com. We will respond within 30 days.

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices.

We encourage you to read the privacy policy of every website you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by updating the "Last Updated" date at the top of this page.

Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.