Lead generation is the primary goal for most B2B and service businesses in digital marketing. Unlike e-commerce where the sale happens online, lead gen captures contact information from interested prospects and passes them to a sales process for conversion.
Lead Generation Channels
SEO and organic content (highest ROI, slowest to scale), Google Search Ads (high intent, immediate), Meta Lead Gen Ads (largest reach, pre-filled forms), LinkedIn Lead Gen Forms (best for B2B, highest quality), email marketing (nurtures existing list), and webinars/events (high engagement, qualified leads).
Lead Capture Mechanisms
Landing pages with forms (most common), in-app lead forms (Meta and LinkedIn eliminate landing page friction), live chat (captures conversational leads), call tracking (inbound calls as leads), gated content downloads (trade email for valuable resource), and event/webinar registration.
Lead Qualification
Not all leads are equal. Marketing Qualified Lead (MQL): has shown interest (downloaded content, visited pricing page). Sales Qualified Lead (SQL): meets criteria for active sales outreach (right company size, budget, timeline). Lead scoring automates qualification — routing high-score leads to sales immediately.
Cost Per Lead Benchmarks
B2B services: ₹800–5,000 CPL. Legal: ₹2,000–10,000. Healthcare: ₹500–2,500. Education: ₹300–2,000. SaaS trial: ₹100–800. CPL varies by industry, competition, and lead quality. Calculate your maximum acceptable CPL: Customer LTV × Gross Margin × Close Rate.